Recently, we were given the opportunity to talk with Dr. Phil Baxter to try out the iPhone app. It was very easy to download the app on our iPhone from the Apple App Store. Would you believe this was the first time Mom Paula had used the video chat on her iPhone? The process is very easy.
- Download the App - currently through the AppStore on an iPhone.
- Create Your Profile - credit card information must be entered prior to the first call.
- Add Your Pets - profiles can be created for as many pets as needed.
- Make the Call - all you do is click on the CALL NOW button on the app where you'll be placed in a queue for the next available vet. We only had to wait a few minutes.
- Chat With Your Vet - even though you provide a short description in the profile, the vet will ask for an overview of what is happening.
- Call Notes - call notes are automatically provided after the call.
Actual screen shots from my iPhone
Mom Paula wanted to talk to Dr. Baxter about treating Brulee's constant eye drainage and staining. He explained the drainage was a problem for Persians because of their brachiocephalic faces. Persians tend to experience excessive ocular discharge because their tear ducts may not be formed properly and can result in an excessive amount of tear production, which causes that reddish-brown stain underneath the eyes. Usually the stain is only cosmetic, but if not cleaned regularly, it can become uncomfortable and possibly cause a skin infection. Dr. Baxter explained there were many tear stain remover products and recommended looking for homeopathic products. He said to try a eye irrigation solution that contains saline or boric acid and after washing the eye area to use a tetracycline powder on the fur below the eye. He recommended using a fine tooth comb, such as a flea comb, to comb through the crusty residue before cleaning the fur. Mom Paula already uses an eye wash and powder on our eyes, but Dr. Baxter recommended filling a cup with hot water and sitting the solution down in it to warm it up before use. Dr. Baxter also recommended that Mom Paula look for possible eye lashes touching the eye.
Dirty eyes prior to VetOnDemand video chat.
Cleaner eyes after VetOnDemand video chat. She looks a little messy because
her face is still wet from the eye wash, but her eyes look so much better.
her face is still wet from the eye wash, but her eyes look so much better.
We agree - there's no substitute for an in-person, hands-on visit. And a good relationship with a local vet! But in a pinch...
ReplyDeleteBrûlée looks so pretty with her beautiful, clean eyes! We also agree there's no substitute for a hands-on visit and exam. But if you can't get a hold of your regular vet's office and have a general question like you did, this works nicely. It was probably a quick call too which would be affordable.
ReplyDeleteWhat a lovely girl. I enjoyed my Vet on Demand and will be using it on trips and weekends when my vet isn't available.
ReplyDeleteThis makes sense as an adjunct to regular vet care.
ReplyDeleteThis sounds like a really good supplement to regular vet visits - my human could have used this a few times with Sparkle when she had questions, or wanted more ideas for her care.
ReplyDeleteThis seems like a great way to get answers to quick questions that don't require a hands-on vet visit, like yours.
ReplyDeleteWhat a great idea for when you have questions that need answers but don't really need a vet visit.
ReplyDeleteThe Florida Furkids
What a great way to visit the vet without actually going. :)
ReplyDeleteBrulee is such a cutie :) Her eyes do look a lot better. It sounds like the vet gave you some great tips. I would use that as a second opinion if I ever want one.
ReplyDeleteBrulee how did you like getting all that done for you?
ReplyDeleteSo glad to hear that Dr. Baxter was able to help you get your tear staining issue dealt with. Your eyes certainly do look cleaner already. I think I am going to try using a warm wash cloth to clean up the girls eyes before we head over to the conference. They have been dirty lately nothing chronic I think it is because they insist on eating dirt in the yard when we go out to play and some gets in their eyes. Silly dogs!
ReplyDeleteOh, those clean eyes are beautiful! Dr. Baxter gave you some great advice! You gotta love that Vet On Demand app!
ReplyDeleteWe agree with above : there's no substitute for a real vet visit, but it can help and it's a good idea. Purrs
ReplyDeleteVery cool!! I may Just download the app myself! Never know when you might need it!
ReplyDelete